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After this period, the purchase can no longer be dissolved and is final. It is important that you treat the product and packaging properly during the cooling-off period. If reasonably possible, you can return the product to us in its original condition and packaging. Completing the withdrawal form is very important for a correct course of your return. Make your choice below.

Do you want to return your purchase? Of course you can. The return period starts on the day of receipt of the withdrawal form, to be submitted within 14 days. After sending this form you have 14 days to return the product. The credit will take place within 14 days after receipt of the return.

Was your order defective or incorrectly delivered?

Unfortunately, it is possible that an order is defective or incorrectly delivered. You can indicate below how your order was delivered. You will then be taken to a corresponding form that you can fill in to facilitate the return process.