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To which address should I send my return?
Webshop-outlet.nl Returns department Celsiusweg 10 8503 AC Joure Netherlands
Demand category: Returns and exchanges
Can I return my order?
You have the right to cancel your order up to 14 (calendar) days after receipt without giving any reason. You will then be credited the full order amount including shipping costs. Only the costs for returning your order (from your home to the webshop) are for your own account. If you make use of your right of withdrawal, it will… Read more "
When will my purchase amount be refunded?
You will receive your purchase amount within 14 working days after receipt of your returned order. You will receive a message via our system as soon as the refund has been processed.
Return costs
Costs for returning are for your own account. We offer our products at very competitive prices. Unfortunately, we cannot reimburse the return costs. You can buy a return label both online and at the post office via the postal companies (PostNL, DHL, GLS and DPD). The return labels are often cheaper online. If you have any questions about this… Read more "
Comments/complaints
We recommend that you first make complaints known to us by emailing klantenservice@webshop-outlet.nl. If this does not lead to a solution, it is possible to register your dispute for mediation via Stichting WebwinkelKeur. From 15 February 2016 it is also possible for consumers in the EU to submit complaints… Read more "
