Webshop-outlet.nl logo

Archives: Frequently Asked Questions

Frequently Asked Questions

Is my payment safe?

Posted on February 5, 2019 in:

Yes, your payment is safe. The connection is secured with an SSL certificate. This can be seen from the lock next to our URL address.

Can I pay with iDeal?

Posted on February 5, 2019 in:

Yes, you can pay with iDeal. iDeal is the simple payment system to which all major Dutch banks are affiliated.

Can I pay by invoice?

Posted on February 5, 2019 in:

Yes, paying afterwards via Afterpay is possible at Webshop-outlet.nl. You can pay the invoice that you receive via Afterpay within 14 days of receipt. Postpay is possible in the Netherlands and Belgium.

Can I return my order?

Posted on February 5, 2019 in:

You have the right to cancel your order up to 14 (calendar) days after receipt without giving any reason. You will then be credited the full order amount including shipping costs. Only the costs for returning your order (from your home to the webshop) are for your own account. If you make use of your right of withdrawal, it will… Read more "

When will my purchase amount be refunded?

Posted on February 5, 2019 in:

You will receive your purchase amount within 14 working days after receipt of your returned order. You will receive a message via our system as soon as the refund has been processed.

Return costs

Posted on February 5, 2019 in:

Costs for returning are for your own account. We offer our products at very competitive prices. Unfortunately, we cannot reimburse the return costs. You can buy a return label both online and at the post office via the postal companies (PostNL, DHL, GLS and DPD). The return labels are often cheaper online. If you have any questions about this… Read more "