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Are there any costs associated with the payment?
No, we do not charge extra costs for this.
Archives: FAQ
FAQ
My product was not delivered within 48 hours, what now?
We state an expected delivery time on every product page. Have you received a shipping confirmation from us in your mailbox? Then your order is guaranteed to be shipped. Unfortunately, postal companies cannot guarantee 100% that all mail will be delivered the next day. In some cases (less than 1%) there is a delay in the sorting process, and your order is processed… Read more "
Comments/complaints
We recommend that you first make complaints known to us by emailing klantenservice@webshop-outlet.nl. If this does not lead to a solution, it is possible to register your dispute for mediation via Stichting WebwinkelKeur. From 15 February 2016 it is also possible for consumers in the EU to submit complaints… Read more "
I have not received a confirmation in my mailbox?
The confirmation email is automatically sent by our system. Still not received? Also check your junk mailbox. Isn't the email there too? Perhaps a wrong e-mail address has been entered? If so, you can always email us at klantenservice@webshop-outlet.nl.
